Schoonover Associates White Paper: Hiring & Selection


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Hiring and Selection: Interviewing Best Practices

By Dr. Stephen C. Schoonover

The best available method for overcoming potential vulnerabilities in the interview process and for identifying specific behavioral criteria for excellence is a behaviorally anchored evaluation. In order to perform this type of interview, you should use a model that describes objective criteria of success for a specific job role (e.g., a success template). In addition, an excellent hiring intervention should focus on:

traits and leadership skills that are most difficult to develop on the job through training and development
those skills that are critical for top performance in a specific job category

This method of hiring and selection helps interviewers perform the most significant part of the screening by using an objective scoring procedure. The final selection process relies on a scoring protocol (using specific evidence of competent behavior generated during the interview) and subsequent dialogue and testing of interview data. This article focus on understanding the principles and best practices of competency-based hiring and selection.


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