The past two decades have been a time of truly radical change. But, the
next twenty years will encompass even more. In a recent edition of Business
Week, the prospects for the future were described in the following way:
"All the ingredients are in place for a surge
of innovation that could rival any in history. Over the next decade
or so, the New Economy so far propelled mainly by information
technology may turn out to be only the initial stage of a much
broader flowering of technological, business, and financial creativity."
Business Week/August 31, 1998
In a range of studies conducted globally with business
leaders during the past ten years, we have seen the emergence of a consistent
set of challenges stemming from technology-driven change.
These represent a true revolution in the dynamics
of work driven by breakthroughs in information technology. In today's
world, information is more freely shared across all global boundaries
in ways that create new forms of value, new ways of working and new stresses
and skill requirements for people. The impact on work practices and productivity
has been substantial.
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